Privacy

Private trading records deserve a clear boundary.

This page explains the practical privacy posture of TradeTrace. For the combined contact and support path, use the support hub.

  • Scoped to your account
  • Private screenshots
  • JSON export
  • Deletion within 30 days

This is an overview, not a replacement for a formal legal policy. See also the terms of use.

Cookies and diagnostics

Essential storage keeps sign-in, security, and preferences working. Optional tracking is off by default; none is currently installed. The homepage asks once, with Decline and Accept; pressing Escape declines. Until you choose, every page stays essential-only.

Review your choices on this device below, in the public footer, or in Settings under Data, Privacy and cookies. If the wording or categories change, we will ask again.

The minimal application error hook emits only a fixed error category when enabled. It does not receive names, emails, trading records, request URLs, error text, stacks, or cookies. Hosting and provider logs have separate policies that the owner must document.

Account data

The Free plan is a live service. When you create an account, TradeTrace stores the details needed to run it: your email address and sign-in identity, display name, settings, and workspace preferences. Account and trading data are held with our database and private file storage provider, and the app is served by our hosting provider (Vercel), which keeps operational logs such as IP addresses and request information to run and secure the service.

We do not sell your data, and we do not use your records for advertising.

Trading records

Your journals, trades, notes, screenshots metadata, strategy templates, and custom instruments are used to provide the review workspace and are scoped to your signed-in account.

Screenshots

Screenshot storage is intended to remain private to your account. The app uses short-lived signed access where previews need to render.

Exports

Authenticated users can export account records as JSON from inside the app. Export the data you need before requesting destructive account changes.

Deleting your account

You can ask us to delete your account at any time: use Delete my account in Settings → Data, or email support@tradetrace.net from the email address on your account. We verify the request comes from the account holder, then delete the account and its journals, trades, notes, screenshots, and settings within 30 days.

We keep only what the law requires us to keep, such as payment records held by our Merchant of Record once paid plans exist. Copies in backups are not restored into the service and are removed as those backups are replaced. Anonymous technical identifiers in security and idempotency logs are kept; they are no longer linked to any account.

Payments and AI

Paid plans are sold through our Merchant of Record, Dodo Payments. Dodo processes your payment details; we receive your subscription status, plan, and billing country, never your full card number. When AI review features are enabled, they send only the trade context you choose to review, and only after you agree to it in the app. The public site avoids claims about features that are not live.

Questions

For privacy or account questions, contact support from the support and legal page or email support@tradetrace.net.

Privacy | TradeTrace